Frequently Asked

We are no stranger to the severe importance of ensuring total privacy in the transfer of potentially sensitive information. Our backgrounds in law, healthcare technology, and financial technology have engrained in us an elevated sensitivity to security concerns. As such, the technology we use to serve your video chats is HIPAA (Health Insurance Portability 
& Accountability Act) certified, meaning it meets the legally mandated security requirements to transfer personally identifiable medical information. Those requirements include heavy encryption, a secure socket layer, and other precautions.

Absolutely yes. We don’t take any of the money that clients pay you. Instead, we offer plans based on the total number of minutes scheduled (barring cancelations) with you per month. This leaves you free to charge any amount you wish and change it as often or as little as you like. That being said, and this being the internet, most consultants offer lower online fees to draw in new clients. These lowered fees are often offset by a decreased overhead.

We make direct deposit payouts every two weeks via Stripe. Stripe is the leading provider of online payment processing and certified as a PCI Level 1 Service Provider. It is used by millions of companies worldwide, including DocuSign, Salesforce, and Target. In addition, we do not store any payment information as part of our dedication to remaining PCI compliant.